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            Sample Static Resource Files for Channel Menu

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            Sample Static Resource Files for Channel Menu

            Create JavaScript files to upload as static resources and apply them to your Channel Menu website or Experience site. This code sample populates pre-chat settings and adds a company logo.

            Required Editions

            View supported editions.
            User Permissions Needed
            To create and edit static resources: Customize Application AND Author Apex

            You can use JavaScript static resource files, including strings, arrays, JSON, and JS functions for the Channel Menu. To set up your code file, use this example for reference.

            1. Specify _snapinsSnippetSettingsFile on the Global window object. 
              window._snapinsSnippetSettingsFile = (function() {})();
            2. Store settings on embedded_svc.menu.snippetSettingsFile to merge in Channel Menu. 
              window._snapinsSnippetSettingsFile = (function() {
    console.log("Code settings file loaded");

    // Chat menu-item specific settings
    embedded_svc.menu.snippetSettingsFile = {
        TestChatChannel: {
            settings: {
                prepopulatedPrechatFields: {"Subject":"Login Issue"},
                smallCompanyLogoImgURL: "https://yourwebsite.here/company_logo.png"
            }
        }
    };
})();

            In the sample code, TestChatChannel is a placeholder for your unique Channel Menu item name, so make sure to update it.

            When your file is complete, return to Embedded Static Resources for static resource upload instructions.

             
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