Loading
Feature degradation | Gmail Email delivery failureRead More
Service
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Provide Access to Account, Contact, and Employee Objects

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Service

            Provide Access to Account, Contact, and Employee Objects

            Give service representatives the permission to create, update, and delete employee records.

            Required Editions

            View supported editions.
            User Permissions Needed
            Provide access to the Account, Contact, and Employee objects: HrServiceWorkspaceHrPsnl
            1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
            2. Click Edit next to the profile that’s assigned to service representatives.
            3. In the Standard Object Permissions section, enable the Read, Create, Edit, and Delete access for the Accounts and Contacts objects.
            4. In the Standard Object Permissions section, enable the Delete access for the Employees object.
              By default, the Read, Create, and Edit access is enabled for the Employees object. The developer name of the Employees object is Employee2.
             
            Loading
            Salesforce Help | Article