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            Review and Assign HR Service Console Permissions

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            Review and Assign HR Service Console Permissions

            Service representatives access HR Service Console in their Salesforce org through supported editions, add-ons, and permissions.

            Required Editions

            View supported editions.

            Required Add-Ons

            The Service Cloud Employee Hub HR Service Workspace Add-On license is required to access HR Service Console.

            Required Licenses

            Assign these licenses to your users:

            License Name License Type Permission set
            ContextServiceAdminPsl User Context Service Admin
            ContextServiceRuntimePsl User Context Service Runtime
            HrServiceWorkspaceHrPsnl User HR Service Workspace HR service personnel
            IndustriesServiceExcellencePsl User Industry Service Excellence
            KnowledgeUser User Einstein Knowledge Creation
            ProductCatalogManagementAdministratorPsl User Product Catalog Management Designer
            ProductCatalogManagementViewerPsl User Product Catalog Management Viewer
            ProductDiscoveryUserPsl User Product Discovery User

            See Also

             
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            Salesforce Help | Article