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Submit Leave Request Tool
Employees use this tool to submit a leave request.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To build and manage Service Agents: | Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
Tool Details
To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.
| API Name | SubmitLeaveRequest |
| Tool Type | Standard |
| Reference Tool Type | Flow |
| Reference Tool | Submit Leave Request |
| Inputs | Start Date, Leave Type, Comment, End Date, Leave Quantity, Leave Balance, Contact ID, Service Process Name (For the Submit Leave Request process to function correctly, update the Service Process Name in the instructions) |
| Outputs | Status Message, Case Number |
| Does this tool execute one or more prompt templates? | No |
The Contact ID and Service Process Name inputs are autopopulated, while the employee provides the other inputs.
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