Use service processes to streamline the creation, management, and fulfillment of
employee service requests. Some examples of service processes that you can create for your
employees are updating direct deposit details and submitting expense reports for categories,
such as wellness reimbursements and IT supplies. You can make these service processes available
for employees through Service Catalog in Employee Portal.
Create a Service Process to View and Update Direct Deposit Details Your employees can use this service process to view, verify, and update the direct deposit details of the bank account where they receive payments and reimbursements from their organization. Create this service process to streamline the payroll process and ensure compliance with labor laws and regulations. This service process is available only if you use Workday for managing direct deposits.
Create a Service Process to Manage Expenses Your employees can use this service process to submit expense reports for categories, such as wellness reimbursements, office and IT supplies, and more, all from Employee Portal. Approvals are routed automatically, which simplifies the workflow for employees and approvers and reduces manual work. You can configure and manage expense policies and limits, ensuring financial compliance and transparency. This service process is available only if you use Workday for expense management.
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