Set Up the Agent for Handling Resource Absences in the Legacy Agentforce Builder
Now that you’ve completed the prerequisites and assigned permissions, you can start
setting up the assets for your agent.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Field Service and Foundations, or Einstein 1 Field
Service Edition or Agentforce 1 Field Service Edition.
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