Appointment Bundle Config Fields
Appointment Bundle Configs have the following fields.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
| Field Name | Description |
|---|---|
| Add to Bundle Statuses | The statuses of service appointment that are allowed to be bundled. Possible values: All service appointment statuses. The default value is None. |
| Add travel time to bundle duration | If the bundle members aren’t in the same location, add travel time between them to the bundle’s duration according to their sort order. The default value is false. |
| Bundle Member Statuses not to be Propagated | The bundle member statuses that aren’t overridden when the bundle’s status is updated. Possible values: All service appointment statuses. The default value is None. |
| Bundle Statuses to Propagate | The bundle statuses that when updated are inherited by the bundle members. Possible values: All service appointment statuses. The default value is None. |
| Criteria for Automatic Unbundling | The recordset filter criteria that causes a bundle service appointment to be unbundled. |
| Delete empty bundles | If the bundle has no remaining bundle members, the bundle is deleted. |
| Empty Bundle Status | The status from the Canceled category that a bundle service appointment changes to if it has no remaining bundle members, but still appears in the appointment list. |
| Name | The name of the Appointment Bundle Config. |
| Owner | ID of the owner of this object. |
| Remove from Bundle Statuses | The statuses of service appointments that are allowed to be removed from a bundle. Possible values: All service appointment statuses. The default value is None. |
| Status on Removal from Bundle | The status that a service appointment is given when it’s removed from a bundle. Possible values: All service appointment statuses. The default value is None. |
| Statuses not to Update on Unbundling | The statuses that aren’t updated when a bundle is unbundled. Possible values: All service appointment statuses. The default value is None. |
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