Provide Access to Asset Availability and Reliability Information in Field Service
Let Experience Cloud site users view or record asset downtime details and view
information on asset availability and reliability.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience
The Agentforce Field Service and Operations core features, managed package, and
mobile app are available in Enterprise, Unlimited, and Developer
Editions.
From Setup, enter Profiles in the Quick Find
box, then select Profiles.
Click the Experience Cloud site user profile you want to provide with access.
Click Edit.
Under Administrative permissions, select Field Service
Standard.
Under Standard Object Permissions, give read or read/write access to Assets. Save your
changes.
Under Field-Level Security, click View next to Asset.
Click Edit and grant read access to the Availability and Reliability
fields. Click Save your changes.
Note Access to asset downtime related list is not available for guest users.
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