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            Work Capacity Availability Fields

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            Work Capacity Availability Fields

            Work Capacity Availabilities have the following fields.

            Required Editions

            Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
            The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
            Field Name Description
            Available Capacity (in hours) The number of available capacity in hours in the time frame the user defined for a service territory.
            Available Capacity (in minutes) The number of available capacity in minutes in the time frame the user defined for a service territory.
            End Date The end date of the total available capacity.
            Service Territory The ID of the service territory of the work capacity availability calculation.
            Start Date The start date of the total available capacity.
            Time Period The time period the user selected when creating the work capacity limit.

            See Also

             
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