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          Prepare for Work Plans

          Prepare for Work Plans

          Create and design sample work plans in Field Service.

          Required Editions

          Available in: Lightning Experience
          The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.

          Collaborate with your team and outline sample work plans. For example, to design work plans for wind turbine maintenance, you capture typical maintenance steps at 6-month and annual intervals. A table or spreadsheet can help you identify how to reuse and revise work plans.

          Work Plan Work Steps 6-Month Annual
          Safety & PPE
          • Log arrival
          • Put on safety gear

          green checkmark

          green checkmark

          green checkmark

          green checkmark

          Generator maintenance
          • Lubricate generator bearings
          • Change generator filter
          • Replace gear oil

          red crossmark

          red crossmark

          red crossmark

          green checkmark

          green checkmark

          green checkmark

          Hydraulic systems
          • Check fluid levels
          • Refill reservoirs
          • Drain and replace hydraulic fluid

          red crossmark

          red crossmark

          red crossmark

          green checkmark

          green checkmark

          green checkmark

          Blade/bearing maintenance
          • Lubricate main bearings
          • Lubricate pitch and yaw bearings
          • Retorque bolts

          green checkmark

          green checkmark

          green checkmark

          green checkmark

          green checkmark

          green checkmark

          For this planned maintenance example, work plan selection rules use the work type field to represent the type of visit. Because the same safety and blade/bearing maintenance procedures occur at both visits, the rules can replicate the work plans for both visit types.

           
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