Loading
Feature degradation | Gmail Email delivery failureRead More
Service
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Create an Employee Record

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Service

            Create an Employee Record

            Create an employee record to manage employee profile and access to the employee portal.

            Required Editions

            View supported editions.
            User Permissions Needed
            LICENSE NAME LICENSE TYPE PERMISSION SET
            SvcCloudEmpHubEmpUsrAddOn User Employee Hub HR User Add-On License
            UnifiedEmployeeAddOn User Unified Employee Add On
            1. From Setup, in the Quick Find box, find and select Users.
            2. Select New User.
            3. Enter the employee's general information.
            4. For User License and Profile, select Unified Employee.
            5. Save your changes.
            6. Scroll to the Permission Set Assignments section and select Edit Assignments.
            7. Add the Employee Hub Unified Employee User permission set to the Enabled Permission Sets list and save.
            8. From the App Launcher, find and select People.
            9. Select the user you created and select Enable Employee User.
            10. Enter employee details and save to create the employee record.
            11. From Setup, in the Quick Find box, find and select All Sites.
            12. Open your Employee Portal site in Builder.
            13. In Builder, select the settings icon next to My Profile in the top toolbar.
            14. Locate the Login section in the Pages pop-up and expand it.
            15. Select Forgot Password.
            16. Follow the prompts to reset the password and start using the portal.
             
            Loading
            Salesforce Help | Article