Loading
Service
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Add the Milestones Component to the Incident Page Layout

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Service

            Add the Milestones Component to the Incident Page Layout

            See your time-dependent steps from the incident, such as first response or incident resolution times.

            Required Editions

            1. From an incident, click Setup, then Edit Page.
            2. Add the Milestones component to the page layout.
              Milestones component on page layout
            3. Save your changes and activate the page.
              Incident page layout
             
            Loading
            Salesforce Help | Article