To let users share incident updates in Slack, assign a broadcast topic to one or more
Slack channels. When an incident occurs, incident teams can then send broadcast Slack messages to
a channel in Slack based on a broadcast topic.
Before you assign a broadcast topic to a Slack channel, create a broadcast
topic.
Note Only public channels are supported for broadcast Slack
messages.
You can assign a broadcast topic to only one Slack channel at a time. After the broadcast
topic is assigned to a channel, a broadcast topic collaboration room record is created.
From a broadcast topic record, select the Assign to Slack Channel
quick action.
Select your Slack workspace.
Select the Slack channel that incident team members can send a broadcast Slack message to
based on the selected broadcast topic.
Click Assign.
To assign the broadcast topic to more Slack channels, click Add
Another, and then repeat steps 1 through 4.
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