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Flows for Customer Service Incident Management

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Flows for Customer Service Incident Management

Use flows to automate your Customer Service Incident Management process.

Customer Service Incident Management Sample Flows
Customer Service Incident Management provides a series of sample flows that you can customize and activate to streamline your incident resolution process.
Considerations for Customer Service Incident Management Flows
As you use Customer Service Incident Management sample flows, keep in mind these considerations.
Set Up Customer Service Incident Management Flows
To use Customer Service Incident Management sample flows, like Change Case Owner to Incident Owner or Close Change Request & Related Issues, complete the setup.

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