Upcoming Mandatory Changes to Public Key Infrastructure (PKI)

Salesforce Enforces New Security Requirements in Summer 2026

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Telecom and Mobility Services Templates

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Telecom and Mobility Services Templates

Use these templates to manage employee telephony and mobile connectivity services. Provide employees with structured intake forms for mobile, roaming, and desk phone requests, ensuring consistent data capture and auditable fulfillment workflows for your IT and telecom teams.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

Request Mobile Plan
Deploy this template to provide employees with a standardized way to request a mobile plan change.
Request International Roaming Plan
Deploy this template to provide employees with a standardized way to request international roaming access.
Request Desk Phone Setup or Support
Deploy this template to provide employees with a standardized way to request desk phone setup or support.

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