Field-Level Security on Articles

If using both article-type layout and field-level security to define field visibility, the most restrictive field access setting always applies. For example, if a field is hidden in the article-type layout, but visible in the field-level security settings, the layout overrides security settings and the field aren’t visible. Some user permissions override both page layouts and field-level security settings. For example, users with the “Edit Read Only Fields” permission can always edit read-only fields regardless of any other settings.

Important Field-level security doesn't prevent searching on the values in a field. When search terms match on field values protected by field-level security, the associated records are returned in the search results without the protected fields and their values.

You can define security via a permission set, profile, or field.

To define field-level security via permission sets or profiles:

1. For permission sets or profiles, from Setup, either:
   • Enter Permission Sets in the Quick Find box, then select Permission Sets, or
   • Enter Profiles in the Quick Find box, then select Profiles
2. Select a permission set or profile.
3. Depending on which interface you're using, do one of the following:
   • Permission sets or enhanced profile user interface—In the Find Settings... box, enter the name of the object you want and select it from the list. Click Edit, then scroll to the Field Permissions section.
   • Original profile user interface—In the Field-Level Security section, click View next to the object you want to modify, and then click Edit.
4. Specify the field's access level.
   

   Note These field access settings override any less-restrictive field access settings on the article-type layouts.
5. Click Save.

To define field-level security via fields:

1. For fields, from Setup, enter Knowledge Article Types in the Quick Find box, then select Knowledge Article Types.
2. Select the article type that contains the field to modify.
3. Select the field and click Set Field-Level Security.
4. Specify the field's access level.
   

   Note These field access settings override any less-restrictive field access settings on the article-type layouts.
5. Click Save.

After setting field-level security, you can modify the article-type layouts to organize the fields on detail and edit pages.