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            Record Type Considerations for Lightning Knowledge

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            Record Type Considerations for Lightning Knowledge

            Different content has different needs. For example, your FAQ pages are different from your tutorials, which are different from your policy statements. A record type controls an article’s content and layout. Create different record types to distinguish Knowledge articles. In Lightning Knowledge, standard record types replace custom article types.

            Required Editions

            Available in Lightning Experience. View supported editions.

            When you build your knowledge base, plan how to get the most from your record types by customizing profiles, page layouts, and other features.

             
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