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            Experience Cloud Publisher Actions Supported in Macros

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            Experience Cloud Publisher Actions Supported in Macros

            These actions are available when you click Select Community Action in the macro instructions. Community actions let you update and post to Salesforce Communities. You can create and run macros to perform these actions on the Community Publisher in the Salesforce Console for Service.

            Required Editions

            View supported editions.

            To use these actions, you must have the Community Publisher enabled in your Salesforce org and added as a console component to the case page layout.

            Bulk macros are not supported on Community Publisher actions.

            Community Publisher Actions Supported in Macros
            Action Description Supported in Bulk Macros?
            Replace Body Clears the contents of the post and replaces it with the specified text. No
            Insert into Body Adds a QuickText or Text into the Community post, but does not delete any existing text already there. The QuickText or Text is inserted at the cursor position. No
            Submit Action

            Tells the macro to perform these instructions when someone runs this macro.

            A macro that contains a Submit Action instruction is irreversible. You must have the Manage Macros Users Can’t Undo user permission to create, edit, and run macros that contain instructions for performing irreversible actions.

            		 No
             
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