Move beyond static forms. WhatsApp dynamic Flows enable you to build data-driven, highly
personalized conversational experiences that adapt to users and input data in real time. Leverage
these sophisticated capabilities to build guided forms or multi-step wizards to accomplish tasks,
such as dynamic quoting, appointment scheduling and checkins, personalized onboarding, and guided
selling.
Enhanced In-App Chat, Enhanced Web Chat v1, Enhanced Web Chat v2, Standard and
Enhanced Facebook Messenger, Standard and Enhanced SMS, Enhanced Apple Messages for
Business, Enhanced LINE, and Bring Your Own Channel
You can pass input data to a dynamic Flow and include rich content such as headings, short
answer questions, and images. To build a truly dynamic experience, add conditional logic that
determines when to show a specific field, content element, or screen. For example, show screen A
if the user clicks button A. Otherwise, show screen B. Conditional logic allows you to create
unique, personalized experiences for end users based on data, such as the user details, input
data, user input, and real-time data collected during the messaging session.
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