Set Up Field Service Appointment Assistant Contactless Signature
Let your customers use their own device instead of the Field Service mobile worker’s
device to digitally sign service reports. Before you start setting up Contactless Signature, make
sure that you have a service report template and a digital signature.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience
The Field Service core features, managed package, and mobile app are available in
Enterprise, Unlimited, and Developer Editions.
The Field Service Appointment Assistant managed package and permission set
license are required.
This is a Field Service mobile app feature.
Create Permission Sets for Appointment Assistant Contactless Signature You can use this permission set for the Field Service mobile workers and the Field Service admins. For Appointment Assistant Contactless Signature, each mobile worker needs the Field Service Appointment Assistant permission set license to share the service report with the customer.
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