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            Provide Feedback on Beta Releases of the Field Service Mobile App

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            Provide Feedback on Beta Releases of the Field Service Mobile App

            You can provide feedback on beta releases of the Field Service mobile app at any time, through a number of channels. Feedback helps our customer support and engineering teams improve your experience with Field Service by better understanding your experiences with the app.

            Required Editions

            Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
            The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
            To access the Field Service mobile app, users need the Field Service Mobile user license.

            TestFlight

            If the app crashes while you’re testing a beta build in iOS, an alert asks if you want to send crash details through TestFlight. When the crash alert displays, click Share, add any comments about the crash, and then submit the crash details. To provide generic feedback via the TestFlight application, click Send Beta Feedback.

            Application Settings

            • Android: To provide feedback via the application settings on Android, go to Profile and then, under Settings, select Provide Feedback.
            • iOS: To provide feedback via the application settings on iOS, go to Profile, then under Settings, select Report an Issue.

            Support

            Contact Salesforce Customer Support if you have issues with beta testing.

            Trailblazer Community

            Post feedback, questions, and comments to the Field Service Mobile Application Trailblazer Community. We pay close attention to Trailblazer discussions to catch recurring issues and discover areas where we can improve the app.

             
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