Field Service Mobile App Builder Considerations and Limitations

Before you start working with the Field Service Mobile App Builder, here are some things to know.

• The Field Service Mobile App Builder is available for Android and iOS.
• Field Service Mobile Builder configurations aren't fully duplicated in Partial Copy, Developer Copy, or Developer Pro Copy sandboxes. To use Mobile Builder configurations in sandboxes, use Full Copy.
• On Android, tabs that are customized using the Field Service Mobile App Builder don’t maintain their current state when switching between tabs and when rotating the mobile device. To avoid this issue, lock the device's screen rotation.
• The maximum number of tabs allowed is 15.
• The Profile tab in the Field Service mobile app is fixed on the right side of the tab bar. Because you can’t modify its location and function, it isn’t shown in the mobile app builder.
• The number of tabs shown in the mobile app builder canvas doesn’t match what the user sees on the actual mobile device. There’s always one additional tab on the device. The Profile tab in the Field Service mobile app is fixed on the tab bar and can’t be modified, so it isn’t shown in the mobile app builder.
• Custom tabs don't support localization. You can create a tab configuration for each language, create language-specific user profiles, and then assign users to them.
• Configuration app names must be unique to all builders. You can't reuse app names that are used in Mobile Builder for Seller-Focused Experience or the Mobile Builder for Salesforce App.