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            Limits and Considerations for High-Volume Briefcase

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            Limits and Considerations for High-Volume Briefcase

            Note these limits and considerations when working with High-Volume Briefcases for the Field Service mobile app.

            Required Editions

            Available in: Performance and Unlimited editions
            General Limits
            Type Maximum Limit comments
            Total active Briefcases per Salesforce org 5  
            Total top-level object rules per Briefcase Supports up to 10 records per rule 10 top-level rules allowed per High-Volume and Standard Briefcases.
            Total object rules per Briefcase, including top-level rules and related rules 65 total rules allowed per High-Volume Briefcase 20 total rules allowed per Standard Briefcase.
            Total levels of hierarchy for related object rules 9 9 level max depth for High-Volume Briefcases. 6 level max depth for Standard Briefcases.
            Total records per object 75,000. Contact Salesforce to increase this limit. 50,000 for Standard Briefcase rule.
            Total records that a user can retrieve offline 400,000 400,000 records across active High-Volume Briefcases. 50,000 across all Standard Briefcases.
            Total filters per object Max 10 filters per object rule This number is the same for High-Volume and Standard rules.
            Users per Briefcase Unlimited Salesforce doesn’t limit the number of users per briefcase, but the number of records plus the number of assigned users does affect briefcase performance.
             
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