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          Create Custom Tabs for Command Center for Service

          Create Custom Tabs for Command Center for Service

          Take advantage of the power of Command Center for Service by creating bespoke tabs for supervisors. Embed your own apps, components, or metrics on an Command Center for Service tab and share your page on the App Exchange, or use the custom tab for your own needs.

          Required Editions

          View supported editions.
          User Permissions Needed
          To set up Omni-Channel: Customize Application

          These instructions refer to both pages and tabs, depending on the page you’re viewing, but they mean the same thing here.

          1. From Setup, in the Quick Find box, enter App Builder, and then select Lightning App Builder.
          2. On the Lightning App Builder page, click New.
          3. In the Create a new Lightning page panel, select Command Center for Service Page, and then click Next.
          4. Enter a label for the new Supervisor page, and then click Next.
          5. Select a template such as One Region, and then click Next.
          6. Drag a component onto the page layout. Repeat for all the components you want on the Command Center for Service tab.
          7. Modify any components as needed. For example, if you’re showing a report on the tab and have many kinds of reports, modify a report component to show the report you want.
          8. Save your changes.
          9. Click Activate. You can also click Not Yet and activate the page later in the App Builder toolbar.
          10. From Setup, in the Quick Find box, enter Supervisor Configurations, and then select Supervisor Configurations.
          11. Click New to create a supervisor configuration or click Edit next to a supervisor configuration you’re using.
          12. Scroll down to the Define Visible Tabs section.
            Your new page is visible under Available Tabs.
          13. Move the new page from Available Tabs to Selected Tabs. If you like, move it up, so it appears earlier on the tabs bar in Supervisor.
          14. Click Save.
          15. In Command Center for Service, refresh the page to see your new tab.
           
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