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            What’s the Fate of Older Salesforce Customizations?

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            What’s the Fate of Older Salesforce Customizations?

            Orgs existing prior to Summer ’23 can enable Enhanced Scheduling and Optimization for all or selected service territories. Enhanced Scheduling and Optimization is backward compatible so your existing implementations remain in place after you enable it.

            Required Editions

            Available in: Available in Lightning Experience and Salesforce Classic in these editions where Field Service is enabled: Enterprise, Unlimited, and Developer Editions

            If you’re scheduling work using Queueable Apex, use the Database.AllowsCallouts annotation for the Enhanced Scheduling and Optimization engine. If you don’t include this annotation, the request causes an exception. See Queueable Apex: More Than an @future.

            Enhanced Scheduling and Optimization uses processes and information that aren’t locally primed. A callout is used to trigger a requested service and retrieve information. If DML occurs before the callout, it causes an exception, for example, an uncommitted work pending error. To avoid an exception, ensure that DML is completed in a separate DML transaction.

             
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