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            Manage Promoted Search Terms in Knowledge Articles

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            Manage Promoted Search Terms in Knowledge Articles

            From a single page, you can view, edit, and delete all the promoted search terms that are associated with Salesforce Knowledge articles.

            Required Editions

            Available in Salesforce Classic. View supported editions.
            User Permissions Needed
            To create, edit, and delete promoted search terms: Manage Promoted Search Terms

            You can add promoted search terms to articles to influence the results when your customers and users search.

            1. From Setup, enter Promoted Search Terms in the Quick Find box, then select Promoted Search Terms.
            2. To view which terms are assigned to an article, sort by the Article Title column.
            3. To edit a term, click Edit in its row.
            4. To delete a term, click Delete in its row.
              The term is deleted only from the article associated with this row, not from other articles.
            5. Save your changes.

            See Also

             
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            Salesforce Help | Article