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          Delete Service Intelligence Apps

          Delete Service Intelligence Apps

          Use the App Management tab to delete installed Service Intelligence apps, then complete steps in Data 360 to stop Data 360 credit consumption.

          Required Editions

          View supported editions.
          Permission Sets Needed
          To manage Data 360: Data Cloud Admin permission set
          To manage Service Cloud: Service Cloud User permission set
          To install Service Intelligence: Service Intelligence App Admin permission set
          To use Service Intelligence: Service Intelligence User permission set
          The app manangement tab and delete button for a Service Intelligence instance.

          After you delete a Service Intelligence app, progress through Data 360 steps to end Data 360 credit consumption.

          1. Uninstall the data bundle from the Service data kit.
          2. Delete data lake objects.
          3. Delete data steams.
           
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