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          Install the Knowledge Flow for Service Intelligence

          Install the Knowledge Flow for Service Intelligence

          To use Service Intelligence with Knowledge, install the Flag for Review flow.

          Required Editions

          On the Service Intelligence setup page, click Start for the Install Knowledge Flow for Service Intelligence step.
          This step is required for Knowledge dashboards and is available when Lightning Knowledge and Service Intelligence are set up. It automates Knowledge reviews by helping managers quickly set the review date on articles to the current date and publish articles directly from Knowledge Performance dashboards.

          When the flow installation is complete, move on to install the Service Intelligence app.

           
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