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            Set Up the Service Catalog Request Page

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            Set Up the Service Catalog Request Page

            Create a Service Catalog Request page to let your site users view all their open service requests and their details.

            Required Editions

            View supported editions.
            User Permissions Needed
            To build and configure Service Catalog site pages and components: Permissions and licenses associated with the Aura Service Catalog Site Builder

            Setup of the Service Catalog Request page is optional, based on your business needs. The Service Catalog Request page requires the use of the standard Record Detail, Record List, and Record Banner components from Experience Cloud that you configure to link to the Service Catalog Request object. To link the object to the page, you must complete step III in Set the Service Catalog Site Setup Configurations.

            Because the page uses standard components, the provided guidance is a recommended setup. Style the component’s properties and their arrangement on the page to your preferences.

            1. Create the Service Catalog Request object page.
              1. From the Pages menu, click gear, and then click + New Page.
              2. In the New Page window, set these configurations in the workflow.
                1. Select Object Pages.
                2. In the search box, enter Service Catalog Request, and then select Service Catalog Request.
                3. Click Create.
              The Service Catalog Request Detail, List, and Related List pages are created. The Service Catalog Request Detail page variation opens in the page editor.
            2. Create the Service Catalog Request object page variation.
              1. From the Pages menu, click gear.
                The Pages dropdown opens and shows the page properties panel for the Service Catalog Request Detail page.
              2. From the page properties panel, click Page Variations | + New Page Variation.
              3. From the New Page Variation window, set these configurations in the workflow.
                1. Select Flexible Layout, and then click Next.
                2. Name the page Service Catalog Request.
                3. Click Create.
            3. Configure the Service Catalog Request object page variation.
              1. From the Pages menu, click gear.
                The Pages dropdown opens and shows the page properties panel for the Service Catalog Request Detail page.
              2. From the page properties panel, click Page Variations.
              3. From the page variation list, from the dropdown for Service Catalog Request, select Set to Default.
              4. From the dropdown for Service Catalog Request, click Edit.
              5. From the page editor, click the center section of the page to open the section settings.
              6. From the Section settings, set these configurations.
                1. Under Column Layout, assign a two-column layout.
                2. Under Column Distribution, move the column divider to the left to set a distribution of four columns on the left and eight columns on the right.
              7. Click Lightning on the left sidebar, and enter Record List in the Components search box.
              8. Select Record List, and then place it in the left column of the page editor.
              9. Click the Record List component, and set these configurations.
                1. For the Object Name field, select Service Catalog Request.
                2. For the Filter Name field, select My Service Catalog Requests.
                The Record List component updates to show Service Catalog requests.
              10. Click Lightning on the left sidebar, and enter Record Banner in the Components search box.
              11. Select Record Banner and place it on the right column of the page editor.
              12. Click Lightning on the left sidebar, and enter Record Details in the Components search box.
              13. Select Record Detail and place it on the right column of the page editor below the Record Banner component.

            See Also

             
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