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Save Your Secrets in AWS Secrets Manager

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Save Your Secrets in AWS Secrets Manager

For contact center version 19 and later, save your secrets in the AWS Secrets Manager.

This article applies to:

In the AWS Management console, search for Secrets Manager, and then click Secrets Manager.
Locate your contact center's secret, and set the CONSUMER_KEY_PARAM_NAME, PRIVATE_KEY_PARAM_NAME, and SUBJECT keys within that secret.
Copy the values for the CONSUMER_KEY_PARAM_NAME and PRIVATE_KEY_PARAM_NAME keys and paste them into a text file.
These values are the names of the keys within a single secret that hold the credentials.
Update the keys identified in your text file with their credential values. For example, if your PRIVATE_KEY_PARAM_VALUE is test-contactcenter-salesforce-rest-api-auth-private-key, replace its value with the generated private key.
To save the secret, follow the steps as mentioned here.