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            Set Up Third Party Identity Provider

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            Set Up Third Party Identity Provider

            You can also set up a third party identity provider.

            Required Editions

            This article applies to:

            • Service Cloud Voice with Partner Telephony from Amazon Connect
            View supported editions.

            To set up a third party identity provider, set the value of the reqThirdPartyIDP attribute as true in the import.xml file. Then, in the contact center details page, configure the third party identity provider from the Third Party Identity Settings section as described in Configure Single Sign-On (SSO) with Your Own Identity Provider.

            To use a custom name format for contact center users, set up the custom name format in the Connected App as described in Set Up Custom Name Format for the User. In this case, the Connected App is not used for SAML assertion.

             
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