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          Set Up Health Check Stack to Run Self-Service Checks

          Set Up Health Check Stack to Run Self-Service Checks

          To run the service check, the health check stack must be installed for your contact center. The health check stack contains the HealthCheckFunction Lambda, the HealthCheckRole, and the HealthCheckLambdaExecutionRole. The HealthCheckFunction Lambda checks the AWS account status and generates the report. The HealthCheckRole triggers the HealthCheckFunction Lambda. The HealthCheckLambdaExecutionRole runs the HealthCheckFunction Lambda.

          Required Editions

          View supported editions.

          This article applies to:

          • Service Cloud Voice with Amazon Connect
          • Service Cloud Voice with Partner Telephony from Amazon Connect
          User Permissions Needed
          To view the Amazon Contact Centers page: Customize Application AND Manage Call Centers
          To run service checks: Contact Center Admin
           
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          Salesforce Help | Article