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            Turn on Salesforce Voice with Partner Telephony

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            Turn on Salesforce Voice with Partner Telephony

            Enable Voice for your org.

            Required Editions

            This article applies to:

            • Salesforce Voice with Partner Telephony
            View supported editions.
            User Permissions Needed
            To view the Partner Telephony Setup page: Customize Application
            To turn on Voice: Customize Application

            If you have the Salesforce Voice with Partner Telephony license, you see the Partner Telephony Setup page in the Setup menu.

            1. From Setup, enter Partner Telephony Setup in the Quick Find box, then select Partner Telephony Setup.
            2. Select Turn On Salesforce Voice.
              The Partner Telephony Contact Centers page appears in the Setup menu.

            After you turn on Voice, it’s time to install the managed package from your telephony provider.

             
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            Salesforce Help | Article