Loading
Salesforce now sends email only from verified domains. Read More
Agentforce Contact Center
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Update AWS Root Email Address

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Contact Center

            Update AWS Root Email Address

            Update your root email address by directly logging in to the AWS console as a root user. When a root email address has changed, and you still have access to the AWS console through your previous root email address, you can update your email address from the AWS console.

            Required Editions

            This article applies to:

            • Service Cloud Voice with Amazon Connect
            View supported editions.
            1. In the AWS Console, log in as a root user.
            2. To get to the My Security Credentials page, choose your account name or number from the interface in the upper right corner of the console, and then click Security Credentials.
            3. To get to the Update account settings page, select Actions, and select Update email address & password option from the options next to Account details.
            4. To update fields, select Edit and enter your changes.

            If the email address update fails, log a support ticket with Salesforce Customer Support.

            Whena root email address has changed, and you can’t access the AWS Console using your previous root email address, reset your root email address as described in Update Inaccessible AWS Root Email Address.

             
            Loading
            Salesforce Help | Article