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            Adjust Your Intelligent Forecast Data

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            Adjust Your Intelligent Forecast Data

            Need to account for a future promotion or upcoming event that could increase workload? Any new data that wasn’t reflected in your workload history can be added to the forecast through an adjustment. You can also use an adjustment to remove certain data from your forecast.

            Required Editions

            Note
            Note Workforce Engagement is scheduled for retirement. See Workforce Engagement Retirement.
            View supported editions.
            User Permissions Needed
            To view, create, edit, and delete intelligent forecasts: Workforce Engagement Analyst
            1. Open Intelligent Forecasts in the App Launcher.
            2. Click to open a forecast from the list view.
            3. Scroll down to the Data Detail view.
            4. Check the box next to a date.
            5. Click Adjust.
            6. Select Apply Percentage, Replace Data, or Skip Data.
            7. If choosing to apply percentage or replace data, enter the corresponding value.
            8. Optionally, you can enter an adjustment reason.
            9. Save your changes.
            10. Click the Refresh dashboard icon to update your forecast. This process can take some time. After the refresh, you'll see the adjustment reflected in your data.
             
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