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          Configure AI Autofill (Optional)

          Configure AI Autofill (Optional)

          Use intelligence automation to assist analysts by drafting assessments automatically.

          Required Editions

          Supported Editions for Workforce Engagement Management
          User Permissions Needed
          To manage Quality Management configurations: Quality Manager
          1. From Setup, in the Quick Find box, enter Quality Management.
          2. On the Quality Management page, locate Enable AI-based Autofill for quality forms (Beta) and turn it on.
           
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