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          Filter the Intraday Management Dashboard

          Filter the Intraday Management Dashboard

          Use a filter to identify staffing gaps in a particular job profile across the Intraday Management Dashboard. You can also filter the Data Graph View by time.

          Required Editions

          Supported Editions for Workforce Engagement Management
          User Permissions Needed
          To view, create, and edit workload histories, intelligent forecasts, and to view and create capacity plans: Workforce Engagement Analyst or Workforce Engagement Planner
          To view, create, and edit shifts and shift segments: Workforce Engagement Planner
          1. From the App Launcher, find and select Intraday Management.
          2. To view today’s data, click Refresh.
          3. Click the filter icon to select a filter.
            1. The Job Profile filter applies to both the Data Graph and Team Management views.
            2. The Start Time and End Time filters apply only to the Data Graph View.
           
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