Loading
Explore Legacy Service Features
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Filter the Intraday Management Dashboard

          Filter the Intraday Management Dashboard

          Use a filter to identify staffing gaps in a particular job profile across the Intraday Management Dashboard. You can also filter the Data Graph View by time.

          Required Editions

          Note
          Note Workforce Engagement is scheduled for retirement. See Workforce Engagement Retirement.
          View supported editions.
          User Permissions Needed
          To view, create, and edit workload histories, intelligent forecasts, and to view and create capacity plans: Workforce Engagement Analyst or Workforce Engagement Planner
          To view, create, and edit shifts and shift segments: Workforce Engagement Planner
          1. From the App Launcher, find and select Intraday Management.
          2. To view today’s data, click Refresh.
          3. Click the filter icon to select a filter.
            1. The Job Profile filter applies to both the Data Graph and Team Management views.
            2. The Start Time and End Time filters apply only to the Data Graph View.
           
          Loading
          Salesforce Help | Article