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          Update Your Analytics App

          Update Your Analytics App

          The Workforce Engagement Analytics App provides dashboards and reports for workforce planning and adherence tracking. Install the app during initial setup and update it periodically to access the latest features.

          Required Editions

          When the Analytics App is out of date, an alert appears on the Analytics Dashboard page with this message: ”Update the Workforce Engagement Management App to the latest template version.”

          You can reinstall the Analytics App by completing these steps.

          1. From Setup, in the Quick Find box, enter Workforce Engagement Management, and select Getting Started.
            If the installed version of the Analytics App isn’t the latest version, a notification displays that the app is out of date.
          2. To get the most up-to-date Analytics app, click Reinstall or Update, depending on which version of the app you’re running.
          3. Click Refresh.
           
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