Loading
Mail Delivery Issue Impacting Email to Salesforce UsersRead More
Explore Legacy Service Features
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Update Your Analytics App

          Update Your Analytics App

          If the Engagement Analytics App becomes out of date, you, as the Workforce Engagement administrator, can update it to the latest version.

          Required Editions

          Note
          Note Workforce Engagement is scheduled for retirement. See Workforce Engagement Retirement.
          View supported editions.

          When you enable Workforce Engagement Management, the Analytics App is installed automatically.

          When the Analytics App is out of date, we alert the administrator from the Analytics Dashboard page with this message: ”Update the Workforce Engagement Management App to the latest template version.”

          You can reinstall the Analytics App by completing these steps.

          1. From Setup, in the Quick Find box, enter Workforce Engagement Management, and select Getting Started.
            If the installed version of the Analytics app isn’t the latest version, a notification that the app is out of date is displayed.
          2. To get the most up-to-date Analytics app, click Reinstall or Update, depending on which version of the app you’re running.
          3. Click Refresh.
           
          Loading
          Salesforce Help | Article