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            Export a Workload History

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            Export a Workload History

            Export your workload history as a CSV file.

            Required Editions

            Note
            Note Workforce Engagement is scheduled for retirement. See Workforce Engagement Retirement.
            View supported editions.
            User Permissions Needed
            To view, create, edit, and delete a workload history: Workforce Engagement Analyst

            Before export, you can apply nine different filters to the workload history: Workload Type, Date Range, Hourly, Daily, Weekly, Channel, Region, Skill, and Custom. The export doesn’t recognize the Measure filter.

            Your export can’t exceed 40,000 records. If your export reaches this limit, filter your data further, and try the export again.

            Note
            Note You can’t export workload history that uses a monthly interval.
            1. Open Intelligent Forecasts from the App Launcher.
            2. Click to open a workload history.
            3. Click Export.
            4. Click Export to confirm.
            5. The CSV file downloads to your default downloads folder.
             
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