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            Allow Content Previews in Link Posts

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            Allow Content Previews in Link Posts

            Salesforce provides rich media support for over 400 URL domains. When you share a supported link in a post, it’s converted into embedded videos, images, and other types of previews.

            Required Editions

            Available in: both Lightning Experience and Salesforce Classic

            Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Developer, and Database.com Editions

            Salesforce CRM, Approvals, Chatter email notifications, Chatter Invitations, and customer invitations aren’t available in Database.com.
            User Permissions Needed
            To enable Chatter: Customize Application

            Enable Chatter before you enable link previews.

            1. From Setup, enter Chatter Settings in the Quick Find box, and select Chatter Settings.
            2. Click Edit, select Allow Rich Link Previews, and click Save.

            Posts that have links to rich media content render those links as previews, like thumbnails, descriptions, and video players. Sometimes a post doesn’t render a link as a rich preview in the feed. An unrendered link means the URL domain for that link isn’t supported or we weren’t able to return the preview for the URL. To generate video previews, your URL must refer to a page that includes metadata for your video in either OpenGraph or oEmbed tags.

            Rich media previews are enabled by default. If you disable rich media previews, users can preview only videos from YouTube.

            Note
            Note For a look-up list of supported URL domains, see “URL Domains for Rich Link Previews in Feeds.”

            See Also

             
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