Loading
Feature degradation | Gmail Email delivery failureRead More
Journeys and Automations in Marketing Cloud Engagement
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Copy a Decision Split Path

          Copy a Decision Split Path

          To save time, you can copy decision split paths in Journey Builder. After you make a copy, edit the attribute values to make it distinct from other paths. You can't activate a journey when two decision split paths are configured identically.

          1. Click the activity on the canvas.
          2. Click Edit.
          3. To copy a path, click Copy.
          4. To make it distinct from other paths, change the configuration of the path’s activities.
          5. Click Done.
            Note
            Note The Done button is disabled until all paths in the split are unique.
          Example
          Example A marketer wants to send targeted communications to military service members based on their branch affiliation. The marketer uses a data extension that includes a contact attribute that contains each branch of the military. When configuring the split, the marketer drags the Military Branches attribute into the filter expression. In this example, the marketer standardized the list of values available in the dropdown menu by configuring restricted values. So the marketer selects Army and configures the rest of the path. After configuring the first path, the marketer follows the steps to make a copy and configure it for the Navy. Then the marketer repeats the process to configure paths for the other branches of the military.
           
          Loading
          Salesforce Help | Article