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            Verify Your Identity for Your Salesforce Org with a Temporary Code

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            Verify Your Identity for Your Salesforce Org with a Temporary Code

            If you don’t have access to the verification method that you usually use for multi-factor authentication (MFA), ask your Salesforce admin to give you a temporary verification code. The code is valid for 1 to 24 hours. Your admin sets the expiration time, but you can expire the code early if you no longer need it.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: all editions

            If your Salesforce admin has given other users permission to help you with MFA, they can give you a temporary code. Your company’s Help Desk or support staff, for example, sometimes has this permission.

            The temporary code is for MFA only. It isn’t valid for identity verification when you log in from a browser or app we don’t recognize.

            1. Ask your Salesforce admin (or someone designated by your admin) for a temporary verification code.
              Your admin sets how long the code is valid. You can use the code multiple times until it expires. You get an email notification whenever your admin generates a temporary code for you.
            2. Enter the temporary code where prompted in the identity verification screen.
            3. If you don’t need the code any more and it’s still valid, expire the code.
              1. From your personal settings, enter Advanced User Details in the Quick Find box, then select Advanced User Details. No results? Enter Personal Information in the Quick Find box, then select Personal Information.
              2. Find Temporary Verification Code and click Expire Now.
             
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