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Set Up and Maintain Your Salesforce Organization
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            Turn Einstein Features On or Off

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            3. Set Up and Maintain Your Salesforce Organization

            Turn Einstein Features On or Off

            See if your Sales Cloud, Service Cloud, or Lightning Platform license comes with included Einstein features. Access to included Einstein features may be subject to usage limitations and your acceptance of additional terms.

            Setup and learn more about each feature in Help.

            Cloud Feature Editions Instructions
            Sales Einstein Activity Capture Professional, Enterprise, Performance, and Unlimited Set Up Einstein Activity Capture
            Sales Sales Cloud Einstein Unlimited Set Up Sales Cloud Einstein
            Sales Einstein Conversation Insights Enterprise, Performance, and Unlimited Set Up Einstein Conversation Insights
            Sales Einstein Opportunity Scoring Enterprise, Performance, and Unlimited Enable Einstein Opportunity Scoring
            Sales Einstein Deal Insights Enterprise, Performance, and Unlimited Turn On Pipeline Inspection
            Sales Sales Engagement Unlimited Set Up Sales Engagement
            Sales Salesforce Inbox Unlimited Turn On Salesforce Inbox
            Service Einstein Article Recommendations Enterprise, Performance, and Unlimited Set Up Einstein Article Recommendations
            Service Einstein Bots Unlimited Enable Einstein Bots
            Service Einstein Case Classification Enterprise, Performance, and Unlimited Set Up Einstein Case Classification
            Service Einstein Case Wrap Up Enterprise, Performance, and Unlimited Set Up Einstein Case Wrap Up
            Platform Einstein Prediction Builder Enterprise, Performance, Unlimited, and Developer Turn Einstein Prediction Builder On or Off
            Platform Einstein Recommendation Builder Enterprise, Performance, Unlimited, and Developer Set Up Einstein Recommendation Builder

            If you can’t turn on these features without your System Administrator’s permissions, see Submitting an Order Form Supplement for Einstein Features for instructions.

            At this time, Einstein features aren’t available on the Salesforce Government Cloud.

            For more information on Einstein features, see the Salesforce Trust and Compliance Documentation.

             
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