Loading
Prepare for Email to Become the Default Login ExperienceRead More
Set Up and Maintain Your Salesforce Organization
Troubleshoot Salesforce Backup & Recover Next

You are here:

  1. Salesforce Help
  2. Docs
  3. Set Up and Maintain Your Salesforce Organization

Troubleshoot Salesforce Backup & Recover Next

A list of possible causes for a failed backup or an object failing to back up and how to troubleshoot them.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, Performance, and Unlimited Editions with the Backup & Recover Data and Backup & Recover Files add-on licenses
error Message error Cause Tips for Fixing the problem
Missing access to external systems The system doesn’t have access to back up an external object.  
System error The system encountered an internal error. Contact Salesforce Customer Support.
Not supported for incremental This object is unsupported for incremental, daily backups. The next weekly full backup will include this object.
 
Loading
Salesforce Help | Article