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          Create an Actionable Event Orchestration for Connected Assets

          Create an Actionable Event Orchestration for Connected Assets

          An actionable event orchestration outlines the actions to be taken for events of a specific type and subtype. For example, some actionable event orchestrations are triggered for events of the Asset Health type and the Low Battery Level subtype. Create an actionable event orchestration for a specific event type and subtype, and specify the execution procedure to be launched to perform operations for an event. Specify a context definition and mapping to define the event data that can be used in the execution procedure.

          Required Editions

          Available in: Lightning Experience
          Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, and Media Cloud. View edition availability.
          User Permissions Needed
          To create an actionable event orchestration: Design Actionable Event Orchestration Processes

          When an event of the specified type is shared by an external system, a decision table matches the event type to the corresponding actionable event orchestration record, and the execution procedure is automatically triggered. The context variables in the context definition retrieve the event data to be used in execution procedures.

          Make sure that the admin has created a context definition that outlines the structure of the event request payload. To use an expression set as the execution procedure for the orchestration, create an expression set of usage type Actionable Event Orchestration. To use a flow as the execution procedure for the orchestration, create a flow of process type Actionable Event Orchestration.

          1. From the App Launcher, find and select Actionable Event Orchestration.
          2. Click New.
          3. Enter a name.
            The API name is populated automatically.
          4. Select an event type.
          5. If needed, select an event subtype related to the event type.
          6. If needed, select an event category.
          7. For Usage Type, select Manufacturing.
          8. For Execution Procedure Type, select an option.
            • Expression-Set Based
            • Flow-Based
          9. Select an expression set or a flow definition as the execution procedure.
            • If you’re using an expression set as the execution procedure, you can also leave this field blank so that the application automatically creates a procedure. The API name of the actionable event orchestration record is used to name the execution procedure but you can modify it later. Or, select an active expression set of usage type Actionable Event Orchestration.
            • If you’re using a flow as the execution procedure, make sure the process type of the flow is Actionable Event Orchestration, the flow is active, and uses contextId as an input variable.
          10. Select a context definition, and if needed, select a context mapping related to the context definition.
          11. Mark the record as Active.
            The related execution procedure must be activated before you activate the actionable event orchestration record.
          12. Save your changes.
           
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