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            Connected Assets Data Model Objects

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            Connected Assets Data Model Objects

            Model and store information on asset operations, operator behavior, types of faults, and other asset data in Data Cloud by using data model objects (DMOs). The Salesforce Standard Data Model SSOT package contains asset telematics data model objects that companies use to store data for assets. Use the asset data for segmentation, activation, analytics, or any other operation in Data Cloud.

            Required Editions

            Available in: Lightning Experience
            Available in: Automotive Cloud, Communications Cloud, Consumer Goods, Energy and Utilities Cloud, Manufacturing Cloud, and Media Cloud. View edition availability.

            After you import your asset data into Data Cloud, map the data to the required DMOs before using it in Data Cloud. To get started with data mapping, add a connected data source to Data Cloud. After you connect a source, Data Cloud accesses the source so that you can create mapping sets between objects and fields within it and the Customer 360 Data Model.

            Note
            Note To see a list of all data model objects in the Customer 360 Data Model, see Standard Data Model Objects (DMOs).

            Create data streams to ingest the asset telematics data from external systems, such as telematics service companies, into Data Cloud. Data ingested by all data streams is written to data lake objects (DLOs). You can then map the data lake objects to the predefined data model objects to organize the unrefined data. You don’t need to store this high-volume data in your CRM org. You can keep refreshing this data in Data Cloud in near real-time, and create critical insights around asset operations and operator performance. The insights help you make data-driven decisions and create personalized and targeted customer services.

             
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