Plan for a My Domain Change

Whether you change your My Domain to update your brand, to adopt enhanced domains, or to enable partitioned domains, the URLs that Salesforce hosts for your org change. Those changes can have a large impact, and making the required updates can seem like a daunting project. To make the process as smooth as possible for you, your users, and your customers, review the high-level steps, the recommended practices, and how to reduce the impact on your users and customers.

Required Editions

Available in: both Salesforce Classic and Lightning Experience

Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Note Enhanced domains were enforced in Winter ’24. For more information, see Enhanced Domains Timeline. To assist customers who continue to test after deploying enhanced domains, these topics include information that’s specific to that change.

• Understand the My Domain Change Process
  Review the high-level process to successfully deploy a change to your My Domain. The change can include a My Domain name change, enhanced domains, or partitioned domains.
• Review Recommended Practices for a My Domain Change
  Before you deploy a change to your My Domain, consider configuring a custom domain to serve your sites, and review your My Domain settings. Review recommendations for testing and go-live plans. Understand the steps that you can make only after you deploy a My Domain change, and follow recommendations to minimize disruption during your deployment. After you complete testing, notify users, enable redirection logging, and determine when to disable redirections.
• Prepare for and Schedule a My Domain Change
  To prepare for a My Domain change, first gather the key information: the required updates, testing, and participants. Then review the deployment process for a My Domain change, identify your testing environment, and schedule your testing and production deployment.
• Notify Users and Customers About a My Domain Change
  A My Domain change can impact users who log in to your Salesforce org, and it can impact external users, such as visitors to your Experience Cloud sites. Review recommendations about communicating to these groups before and after you deploy the change.
• Example My Domain Change Checklists
  Review example checklists for a My Domain change, including a project checklist, pre-deployment checklist, and post-deployment checklist.

See Also

• My Domain