To view the history of changes related to an object (for example, to view the history of
an account or a case), include the history list field in the object’s page layout, enable
field-history tracking for the object, and define object-level and field-level permissions on
profiles associated with your users.
Required Editions
Available in: Salesforce Classic (not available in all orgs), Lightning Experience,
and the Salesforce mobile app
Available in: Contact Manager, Group, Essentials,
Professional, Enterprise, Performance, Unlimited,
Developer, and Database.com Editions
Standard objects aren’t available in
Database.com Edition
User Permissions Needed
To set up object permissions:
Customize Application and Manage Profiles and Permissions Sets
To edit page layouts and to enable field history tracking:
Customize Application
Note Before you begin, turn on field-history tracking for all objects and
fields that you want to track. See Track Object Field History.
History objects are system-generated records of change that help you track the field
history of most custom and standard objects. When you modify a field on a supported object,
Salesforce adds an entry to its history object. Access to history objects is controlled via
access to the associated parent object.
Set Up Permissions for the Parent Object
From Setup, in the Quick Find box, enter Profiles, and then select
Profiles.
Select the profile that you want to modify.
In Standard Object Permissions, find the object for which you are tracking history.
Select the proper permissions for the object. At minimum, select the
Read permission.
In Field-Level Security, select the proper permissions for the fields that you want to
track. At minimum, select the Read permission for each tracked
field.
Save your changes.
Add the History List to the Page Layout
From Setup, in the Quick Find box, enter Object Manager, and then
select Object Manager.
Select the object that you want to modify.
Click Page Layouts.
Click Related Lists.
Drag the object’s history list to the Related Lists section. For example, if you're
working with the case object, drag the case history list to the Related Lists section.
Save your changes.
Verify the Page Layout Assignment
From Setup, in the Quick Find box, enter Profiles, and then select
Profiles.
Select the profile that you want to modify.
In Page Layouts, find the object and then click View Assignment.
Click Edit Assignment.
Select a profile.
In the Page Layout To Use field, select the page layout that
includes the object’s History field in the Related Lists section.
Save your changes.
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