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Identify Your Users and Manage Access
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            Extend Salesforce Customer Identity Sessions

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            Extend Salesforce Customer Identity Sessions

            Make it easy for your customers and partners to stay in your site with longer sessions and fewer logins. Allow users to remain logged in even after they close their browser. And keep them logged in for up to seven days of inactivity. To extend sessions, modify the use profile for the customers and partners in your site. You can also add more security when customers or partners log in by enabling device activation.

            Required Editions

            Available in: Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To edit session settings in profiles: Manage Profiles and Permission Sets
            Extend external identity sessions from Setup
            1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
            2. Next to the customer or partner profile that you want to use as the basis for the new profile, click Clone.
            3. Name the profile, and click Save.
            4. Click Session Settings.
            5. Under Session Settings, for Session Times Out After, select a timeout value.
              Extend the session length to make it easy for your customers and partners to stay in your site. You can extend session timeouts for customers and partners for up to seven days. When the session times out, the user must log in again.
            6. To keep customers or partners logged in until they log out, select Keep users logged in when they close the browser.
              This setting lets customer and partner user sessions remain active until users log out of the site or when the session times out. If not selected, customers and partners are logged out when they close their browser.
            7. To add more security when customers or partners log in, select Enable device activation.
              When selected, Salesforce requires customers and partners to verify their identity when they log in from a different browser or device. This option applies to the External Identity license and community licenses.
            8. Click Save.
             
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