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Set Up and Maintain Your Salesforce Organization
Field Mapping for Other Data Sources and Organization Import

Field Mapping for Other Data Sources and Organization Import

If you are importing accounts and contacts for an organization, or importing individual data from sources other than Outlook or ACT!, the Import Wizards map the fields as correctly as possible.

Required Editions

Available in: Salesforce Classic and Lightning Experience

Available in: All Editions except Database.com

Organization import not available in: Personal Edition, Database.com

You must fine-tune the mapping before completing the import. Before importing your data, Salesforce recommends that you use Excel to label the columns in your import file with the labels listed below.

Note
Note The default mappings listed below are offered as a guide for importing; they do not ensure 100% accuracy in mapping your data. You must fine-tune the mapping in the Import Wizards. Remember that you can map the same field multiple times if necessary—for example, for the account and contact address fields.
Common Fields for Contacts and Accounts
Label for Your Import File Salesforce Field

Record Owner

(Note: For individual imports, this field is not necessary, since all data you import is automatically owned by you. In addition, when importing records by Salesforce record ID, this field is ignored.)

Contact: Contact Owner and

Account: Account Owner

Currency ISO Code

(Note: You can use this field only for organization imports in organizations that use multiple currencies. )

Contact: Contact Currency and

Account: Account Currency

Contact Fields
Label for Your Import File Salesforce Field
Assistant Contact: Assistant
Asst. Phone Contact: Asst. Phone
Asst. Phone Ext. Appended to Contact: Asst. Phone
Birthdate Contact: Birthdate
Business Fax Contact: Fax
Business Fax Ext. Appended to Contact: Fax
Business Phone Contact: Phone
Business Phone Ext. Appended to Contact: Phone
Contact Description Contact: Description

Contact Full Name or

First Name & Last Name

(Note: When importing contact names, use either Contact Full Name or First Name and Last Name, but not both.)

Contact: First Name and

Contact: Last Name

Contact ID

(Note: Record IDs are case-sensitive and should not be changed.)

Contact: Contact ID
Contact Note Creates a note attached to the contact
Department Contact: Department

E-mail Address

(Note: The import wizard verifies this is a valid email address in the form: jsmith@acme.com.)

Contact: Email

Email Opt Out

(Note: Use “1” to indicate that user opts out; use “0” to indicate that user wants emails.)

Contact: Email Opt Out
Home Phone Contact: Home Phone
Home Phone Ext. Appended to Contact: Home Phone
Lead Source Contact: Lead Source
Mailing City Contact: Mailing City
Mailing Country Contact: Mailing Country
Mailing Postal Code Contact: Mailing Address Zip/Postal Code
Mailing State Contact: Mailing State/Province
Mailing Street 1 Contact: Mailing Address
Mailing Street 2 Contact: Mailing Address
Mailing Street 3 Contact: Mailing Address
Mobile Phone Contact: Mobile
Mobile Phone Ext. Appended to Contact: Mobile
Other City Contact: Other City
Other Country Contact: Other Country
Other Phone Contact: Other Phone
Other Phone Ext. Appended to Contact: Other Phone
Other Postal Code Contact: Other Address Zip/Postal Code
Other State Contact: Other State/Province
Other Street 1 Contact: Other Address
Other Street 2 Contact: Other Address
Other Street 3 Contact: Other Address

Reports To

(Note: If the import wizard cannot find a contact that matches the name in this field, it will create a new contact using this value as the Contact: First Name & Last Name.)

Contact: Reports To
Salutation Prefixed to Contact: First Name
Title Contact: Title
2nd Contact Split into Contact: First Name & Last Name for a second contact for the account
2nd Phone Contact: Phone for a second contact for the account
2nd Phone Ext. Appended to Contact: Phone for a second contact for the account
2nd Title Contact: Title for a second contact for the account
3rd Contact Split into Contact: First Name & Last Name for a third contact for the account
3rd Phone Contact: Phone for a third contact for the account
3rd Phone Ext. Appended to Contact: Phone for a third contact for the account
3rd Title Contact: Title for a third contact for the account
Account Fields
Label for Your Import File Salesforce Field
Account Description Account: Description

Account Division

(Note: You do not need to specify this field if you choose to assign the division via the drop-down list on Step 1 of the import wizard. If you do not map this field or use the division drop-down list, the division is set to the record owner’s default division for each record.)

Account: Account Division
Account Fax Account: Fax
Account Fax Ext. Appended to Account: Fax

Account ID

(Note: Record IDs are case-sensitive and should not be changed.)

Account: Account ID
Account Name

Account: Account Name and

Contact: Account

Account Note Creates a note attached to the account
Account Number Account: Account Number
Account Phone Account: Phone
Account Phone Ext. Appended to Account: Phone
Account Site Account: Account Site
Account Type Account: Type
Billing City Account: Billing City
Billing Country Account: Billing Country
Billing Postal Code Account: Billing Zip/Postal Code
Billing State Account: Billing State/Province
Billing Street 1 Account: Billing Address
Billing Street 2 Account: Billing Address
Billing Street 3 Account: Billing Address
Employees Account: Employees
Industry Account: Industry
Ownership Account: Ownership

Parent Account

(Note: If the import wizard cannot find an account that matches the parent account name, it will create a new account using this value as the Account Name.)

Account: Parent Account

Parent Account Site

(Note: Indicates the site value of Parent Account.)

Account: Account Site

(Note: Maps to the Account Site field in the parent account.)

Rating Account: Rating
Revenue Account: Annual Revenue
Shipping City Account: Shipping City
Shipping Country Account: Shipping Country
Shipping Postal Code Account: Shipping Zip/Postal Code
Shipping State Account: Shipping State/Province
Shipping Street 1 Account: Shipping Address
Shipping Street 2 Account: Shipping Address
Shipping Street 3 Account: Shipping Address
SIC Code Account: SIC Code
Ticker Symbol Account: Ticker Symbol
Website Account: Website
Note
Note If you include record types in your import file, the Import Wizard uses the record owner’s default record type when creating new records. For existing records, the Import Wizard does not update the record type field.
 
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